Managing employee performance and conduct issues can be one of the most challenging responsibilities for leaders and managers. When handled poorly, performance management can expose organisations to significant legal risk, including unfair dismissal and general protections claims.
This Managing Performance eBook provides Australian employers, managers and HR professionals with clear, practical guidance on how to address performance and conduct issues fairly, consistently and in line with workplace laws. It focuses on using performance management as a tool to support improvement – while ensuring procedural fairness, proper documentation and legal compliance at every stage.
Aligned with the Fair Work Act 2009, this eBook walks you through the performance management process step by step, helping you build confidence in managing difficult conversations and making defensible decisions.
The Purpose of Performance Management – Understanding why performance management should focus on improvement, not punishment
On-the-Job Coaching & Early Intervention – How informal feedback and coaching can prevent issues from escalating
Managing Performance During Probation – Key considerations, timeframes and legal risks during probationary periods
Understanding Unfair Dismissal Risk – What the Fair Work Commission considers when assessing unfair dismissal claims
The Performance Management Process – A clear, step-by-step framework for managing performance and conduct concerns
Conducting Performance Meetings – How to prepare, invite, document and run compliant performance discussions
Warnings, Outcomes & Action Plans – When and how to issue warnings and set clear expectations for improvement
When to Consider Termination – Legal considerations and risks before terminating employment on performance grounds
Record-Keeping & Documentation – Why documentation matters and how to protect your business
Practical Templates & Tools – Including file notes, meeting invites, discussion records and warning letter templates
Australian employers and business owners
People managers and team leaders
HR and employment relations professionals
Organisations seeking to reduce legal risk and improve performance outcomes
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