Your HR team, working as part of your business.
Build your HR capability with an experienced team that understands your business and takes an active role in managing your HR needs. Liquid HR provides outsourced HR support for businesses across Australia, combining day-to-day delivery with strategic guidance across all areas of human resources.
Whether you need to support your existing team or outsource your HR function, we tailor our service to your people, priorities and growth plans.
HR outsourcing means engaging an external HR team to manage agreed parts of your human resources function on an ongoing basis. It can cover everyday people matters, HR administration and processes, as well as workforce planning and strategic advice.
With Liquid HR, your outsourced HR team works alongside your business to deliver the support you need. You retain leadership of your business and people decisions, with experienced HR professionals helping you plan and put those decisions into practice.
Outsourcing can help when your business needs consistent HR support and additional capability. It may suit you if:
Your service is built around an agreed scope. Depending on your needs, Liquid HR can support the following areas.
Give business owners and managers an experienced team to turn to for people matters. We help assess the situation, recommend next steps and carry out agreed actions, from preparing documentation to supporting workplace conversations.
Manage employee concerns, workplace conflict and performance issues with ongoing guidance and practical support. We help managers set expectations, prepare for difficult conversations and follow appropriate processes.
Keep your HR foundations aligned with the way your business operates. We can review and maintain agreed policies, employee handbooks and employment processes, identify potential gaps and support improvements to your compliance approach.
Support your hiring process from defining role requirements and assessing candidates to preparing for a new employee’s first day. We help create a more consistent approach to recruitment, selection and onboarding, with responsibilities agreed around your needs.
Bring structure to recurring HR administration and employee documentation. We can help manage agreed records, correspondence and employee lifecycle processes so your managers have clearer information and fewer administrative tasks to coordinate themselves.
Connect everyday HR activity with your longer-term goals. We help you identify workforce needs, plan capability development and prioritise people initiatives as your organisation grows or changes.
Build confidence in the people decisions managers make every day. We provide guidance and coaching on performance conversations, employee concerns, team expectations and implementing HR processes.
Draw on specialist knowledge across different areas of HR when more complex needs arise. We can help identify the expertise required and agree on the right support for a workplace matter, organisational change or specialist project.
Add capacity and specialist expertise alongside your internal HR team. We can take responsibility for agreed activities while your team focuses on its other priorities.
Bring in ongoing support for the areas where you need it most, such as employee relations, HR administration, manager guidance or people processes.
Access a team that manages a wider range of your day-to-day HR needs and helps develop your people strategy. This can suit businesses that need ongoing HR capability without building a full internal team.
As your priorities change, we can review the scope together and agree on any changes to the service.
We start with your workforce, current HR arrangements and business goals. We discuss what is working, where you need support and any matters that require early attention.
Together, we define the responsibilities you want us to manage, how we will work with your team and the proposed fees. We clarify priorities and the scope before the engagement begins.
We get to know your people processes and relevant documentation, establish how your team will access support and identify the first actions to take.
We provide the agreed ongoing support and review priorities with you. As your workforce and business needs evolve, we discuss where your HR approach or level of support may need to change.
Your business needs access to people who understand its goals, workplace challenges and ways of working. Liquid HR brings together experienced HR professionals and subject matter experts to provide strategic advice and practical delivery across your agreed service.
We work with your owners, leaders, managers and internal HR team to turn priorities into clear actions and provide support as new matters arise.
Liquid HR was engaged by a medical college to take responsibility for its HR compliance and advisory needs. Although not part of the original scope of work, Liquid HR was quick to identify an excessive spend of almost 200K per annum on external recruitment fees. As a result, during our annual client review, Liquid HR recommended that the organisation engage a Liquid HR consultant to act as a part-time, internal recruiter, thus alleviating the need to use external agencies. This engagement ultimately saved the college approximately 150K per annum on recruitment costs and also allowed for the development of a more robust and proactive recruitment and selection function.
We have supported hundreds of small and medium-sized businesses with HR advice and practical assistance tailored to their needs.
We help you determine what your business needs, prioritise the work and put agreed solutions into practice, connecting everyday HR activity with your longer-term plans.
Access subject matter experts matched to the challenges and opportunities facing your business, alongside the team delivering your ongoing support.
Know which HR activities we will manage and how we will work with your people. We agree on the service around your existing capability and priorities.
Review your support as your workforce grows, priorities shift or your internal team needs additional expertise.
Your service depends on the agreed scope. It can include day-to-day HR advice and implementation, employee relations, performance management, policies, HR administration, recruitment and selection, onboarding, manager support and people strategy. We confirm the responsibilities and any additional work before the engagement begins.
Yes. Liquid HR can manage selected HR responsibilities or provide broader support across your HR function. We tailor the arrangement to your existing capability, priorities and the work you want us to take on.
Yes. We can complement your team with additional capacity, specialist knowledge or responsibility for agreed activities. We clarify who manages each area so the support works with your existing arrangements.
Yes. Your business retains responsibility for its people decisions. Liquid HR provides advice and delivers agreed HR activities, working with your leadership team on decisions and implementation.
Yes. Outsourcing can give small and medium-sized businesses access to ongoing HR capability and specialist advice without recruiting every skill in-house. The right arrangement depends on your workforce, existing team and support needs.
Yes. Liquid HR supports businesses across Australia. We discuss your location and operating needs when agreeing how the service will be delivered. Contact us to confirm the arrangements suitable for your business.
Yes. Your agreed service can combine day-to-day HR delivery with workforce planning and people strategy. We help connect your current HR priorities with your business goals and plans for growth or change.
Yes. Your agreed service can combine day-to-day HR delivery with workforce planning and people strategy. We help connect your current HR priorities with your business goals and plans for growth or change.
Yes. We can review relevant documentation and processes, identify potential gaps and support improvements as part of the agreed service. HR support does not remove your responsibilities as an employer. Matters requiring legal advice should involve an appropriately qualified legal professional.
The start date depends on the scope, onboarding requirements and team availability. Tell us about any urgent issue or deadline when you contact us so we can discuss the appropriate next step. For urgent enquiries, call 1300 887 458.
Our HR outsourcing agreements have a maximum term of three months, giving you flexibility without a long-term commitment. Your proposal and agreement clearly outline the services, fees and any notice requirements.
The cost depends on the size and needs of your workforce, the responsibilities you want us to manage and the level of ongoing support required.
During your initial consultation, we discuss your current HR arrangements and priorities. We then recommend a scope of support and explain the proposed fees and any separately scoped work before you decide to proceed.
To help us understand your needs, tell us approximately how many people you employ, whether you have an internal HR team and which activities you would like support with.
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